What if I have additional questions regarding the items shown?
Feel free to call us at 212.685.6556 and we will be happy to provide you with any additional information you may need. You may also email us at info@findsfromthefareast.com, and we will answer you within 24 hours.

What if I have a special order request?
Call us at 212.685.6556 or fax us at 212.685.9202 with your special order request, and someone will get back to you within 24 hours. While we may not be able to fulfill every special order, we will make every effort to satisfy your request.

What if I want my purchase to be sent as a gift?
If you would like to include a gift card with any of ther items purchased, please let us know as you are placing the order, and tell us the message you would like us to send with your purchase. The receipt and shipping details will be mailed to you separately.

What if I need to return my purchase?
It's easy to return an item for an exchange or refund. Call us at 212.685.6556 and let us know you would like to return your purchase within 15 days of receiving it. Please repack your order, enclose the packing slip, insure the package, and mail to:

Finds from the Far East
Return Department
1265 Broadway, Room 816
New York, NY 10001

We'll refund or credit the value of the item and any taxes you were charged. Shipping charges are not refundable. If you have any questions, please call our Customer Service Department at 212.685.6556.

How will my order be shipped?
If your order is in stock, it will be shipped within 2-4 days by UPS. See Shipping Rates Chart for rates. Express shipping is available at additional rates.

How can I check the status of my order?
Send us an e-mail at sales@findsfromthefareast.com with your order number, or call us at 212.685.6556.

What credit cards do you accept?
We proudly accept MasterCard, Visa and American Express.